Privacy Policy

Last Updated: December 4, 2025

IMPORTANT — PLEASE READ

This Privacy Policy is part of the Terms of Service for Call Home Buyers, LLC ("Company," "we," "us," or "our"). It describes how we collect, use, disclose, and safeguard personal information from individuals who access or use our consumer website, including any subdomains, mobile versions, or related Services (collectively, the "Website").

This Policy applies to all users of the Website, including visitors and individuals submitting inquiries or information via our forms, tools, or Services. It explains how we may collect, use, share, and sell your personal information, including to third-party lead buyers, and describes your rights—including your right to opt out of the sale of your personal information, as described below.

By accessing or using the Website, you acknowledge and agree to the terms of this Privacy Policy. This Policy applies regardless of how you access the Website (e.g., desktop, mobile browser, or integrated application).

1. Persons Under 18 Years of Age

The Website is not intended for use by individuals under the age of 18, and Company does not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected information from a person under 18, we will take reasonable steps to delete such information from our records.

In accordance with the Children's Online Privacy Protection Act (COPPA), users under 13 years of age are strictly prohibited from using the Website or submitting any personal information. If you are a parent or guardian and believe your child under 18 has provided us with personal information, please contact us at [email protected] and we will promptly delete such information.

2. Information We Collect

We collect personal information from and about Users in several ways, including:

2.1 Information You Provide Voluntarily.

We collect personal information you choose to provide when interacting with our Website or Services, such as when you submit inquiry forms, request information about selling or buying property, or contact us by email, phone, or chat. This information may include your name, physical address, property address, email address, phone number, property details, preferred method of contact, and any other details you choose to provide.

Information you submit may be shared or sold to third-party real estate professionals or lead buyers to help connect you with relevant services. You have the right to opt out of the sale of your personal information, as described elsewhere in this Privacy Policy.

2.2 Information Collected Automatically.

When you visit or interact with our Website, we automatically collect certain information about your device and usage. This may include your IP address, browser type, device identifiers, operating system, pages visited, referral URLs, time and duration of visits, and interactions with forms or content. We use cookies, pixels, web beacons, and analytics tools to collect this information.

3. How We Use Information

We may use the information we collect for business and commercial purposes including, but not limited to:

  • Operating, maintaining, and improving the Website and Services;
  • Connecting users with third-party lead buyers, real estate professionals, or service providers for lead generation and marketing purposes, including by selling or sharing personal information;
  • Communicating with you via phone, email, or SMS/text message about the information and connections you're seeking through the Website;
  • Responding to user inquiries, feedback, or support requests;
  • Monitoring usage trends, performing analytics, and detecting or preventing fraud, abuse, security breaches, or violations of our Terms or applicable law;
  • Personalizing content and marketing communications;
  • Complying with legal obligations or responding to lawful requests from authorities.

4. Legal Bases for Processing

We process your information based on one or more of the following legal bases:

  • Consent: When you provide your information voluntarily or opt into marketing communications.
  • Legitimate Interests: We may process your information for our legitimate business interests, such as improving the Website, preventing fraud, and enhancing security.
  • Legal Obligations: We may process and disclose personal information as necessary to comply with applicable laws, legal process, or regulatory requirements.

5. Disclosure of Information

We may share, sell, or disclose personal information we collect in the following circumstances:

5.1 Lead Buyers and Real Estate Professionals. We may sell or share your information with third parties, such as lead buyers, real estate agents, or service providers, so they may contact you about your inquiry or offer Services relevant to your needs.

5.2 Service Providers. We may share your personal information with trusted service providers who assist in operating the Website, maintaining infrastructure, delivering communications, or supporting our Services.

5.3 Legal/Compliance. We may share personal information in response to legal obligations, subpoenas, court orders, or law enforcement requests.

5.4 Security/Fraud. We may disclose personal information as necessary to investigate or prevent security incidents, fraud, abuse, or violations of law.

5.5 Business Transfers. We may transfer personal information as part of a corporate transaction, such as a merger, sale, acquisition, or bankruptcy.

The sale and sharing of your information to lead buyers is a core part of our Services. You have the right to opt out of the sale of your personal information as described in this Privacy Policy.

6. Cookies and Tracking Technologies

Cookies are small text files stored on your device by your browser when you visit websites. We use strictly necessary cookies, performance/analytics cookies, functionality cookies, and advertising/tracking cookies. By using the Website, you agree to our use of Cookies and similar technologies as described in this Policy.

We may use third-party advertising partners (such as Google Ads, Meta, or TikTok) to show personalized or interest-based ads based on your past activity on our Website. You may manage your cookie preferences through your browser settings.

7. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Know what personal information we collect and how we use it.
  • Access or request a copy of your personal information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of your personal information.
  • Not be discriminated against for exercising your privacy rights.

To exercise any of these rights, contact us at [email protected].

8. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you may exercise the following rights under the CCPA:

8.1 Right to Deletion — You may request that we delete your personal information, subject to legal exceptions.

8.2 Right to Access and Disclosure — You may request disclosure of the categories of personal information collected, the sources, the business purposes, and the third parties with whom we shared your information.

8.3 Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.

9. Do Not Sell or Share My Personal Information

You have the right to direct Company not to sell or share your personal information with third parties for marketing, lead generation, or advertising purposes.

You can opt out at any time by:

  • Emailing us at [email protected]
  • Sending a written request to: Call Home Buyers, LLC — callhomebuyers.com

10. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

11. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, enforce our agreements, resolve disputes, and support business operations.

12. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. Your continued use of the Website after any changes are published constitutes your acceptance of the revised Policy.

13. Contacting Us

If you have any questions about this Privacy Policy or need to update or correct your personal information, please contact us:

Email: [email protected]

Website: callhomebuyers.com

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